Manage help articles shown in the Help Centre
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95
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Helpful Votes
| Title | Category | Status | Views | Helpful | Updated | Lang | |
|---|---|---|---|---|---|---|---|
Activating and Using Your PaySprint Mastercard "I want to activate my card" | PaySprint Mastercard | Published | 0 | 0 | Oct 16, 03:14 | en | |
Understanding Your Merchant Settlement Times "I want to check when my funds will be deposited" | Payments & Merchants | Published | 0 | 0 | Oct 16, 03:10 | en | |
How to Send Cross-Border Transfers with PaySprint "I want to send money internationally" | Cross-Border Transfers | Published | 0 | 0 | Oct 16, 03:06 | en | |
Completing Your Account Verification "I want to verify my identity" | Getting Started | Published | 0 | 0 | Oct 16, 03:04 | en | |
How the PaySprint Referral Program Works "I want to invite a friend and earn a reward" | Rewards & P-Coins | Published | 0 | 0 | Oct 16, 03:03 | en | |
Activating and Using Your PaySprint Mastercard "I want to activate and use my card" | PaySprint Mastercard | Published | 0 | 0 | Oct 1, 22:31 | en | |
Accepting Payments Without a POS Terminal "I want to accept customer payments" | Payments & Merchants | Published | 0 | 0 | Oct 1, 22:30 | en | |
Verification Guide: Completing Your Account Setup "Verify my identity" | Getting Started | Published | 0 | 0 | Oct 1, 22:30 | en | |
Understanding Instant Settlements and Working Capital "I want to access my funds faster" | Payments & Merchants | Published | 0 | 0 | Oct 1, 22:29 | en | |
PaySprint Referral Program: Terms and Rewards "I want to refer a friend and earn rewards" | Rewards & P-Coins | Published | 0 | 0 | Oct 1, 22:28 | en | |
Receiving Funds into Your PaySprint Account "I want to receive money in my wallet" | Domestic Money Transfer | Published | 0 | 0 | Oct 1, 22:27 | en | |
Using your new PaySprint Mastercard — contactless & first-use PIN "I want to use my new card for the first time" | PaySprint Mastercard | Published | 0 | 0 | Sep 28, 21:35 | en | |
What Is PYMO by PaySprint? Your Everyday Money Platform "I want to understand what PYMO by PaySprint is" | Getting Started | Published | 0 | 0 | Sep 7, 16:03 | en | |
PYMO by PaySprint vs PaySprint Business — Which One Is for You? "I want to know which PaySprint product is right for me" | Getting Started | Published | 0 | 0 | Sep 7, 16:03 | en | |
Card Declined for Online Purchases "My card isn't working" | Troubleshooting | Published | 0 | 1 | Aug 12, 00:08 | en | |
PaySprint Mastercard Cash Back Program "I want to earn cashback on my PaySprint Mastercard" | Rewards & P-Coins | Published | 0 | 0 | Aug 11, 23:34 | en | |
Change Your SMS Secret Code (CHANGECODE) "I want to change my SMS secret code" | Account & Security | Published | 0 | 0 | Aug 10, 22:11 | en | |
PaySprint Phone Support — Check Balance, Status, and Load Your Card by Phone "I want to get help by phone" | Getting Started | Published | 0 | 0 | Jul 29, 17:55 | en | |
Sending Money to Nigeria: Fees, Timelines, and Limits "Sending Money to Nigeria: Fees, Timelines, and Limits" | Cross-Border Transfers | Draft | 0 | 0 | Jun 19, 19:28 | en | |
Managing Team Spending and Corporate Cards "Managing Team Spending and Corporate Cards" | PaySprint Mastercard | Draft | 0 | 0 | Jun 19, 19:28 | en | |
Delayed in Interac Deposit to Fund Wallet? "I want to resolve a deposit issue" | Interac e-Transfer | Published | 0 | 0 | Jun 18, 04:46 | en | |
Unlock More Rewards with Points Exchange "I want to learn about the Points Exchange program" | Rewards & P-Coins | Published | 0 | 0 | Jun 16, 23:13 | en | |
Earn Reward Points with PaySprint "I want to earn reward points with PaySprint" | Rewards & P-Coins | Published | 0 | 0 | Jun 16, 23:11 | en | |
PaySprint Referral Program and Rewards "I want to earn rewards" | Rewards & P-Coins | Published | 0 | 0 | Jun 16, 23:10 | en | |
Accepting Merchant Payments Without a POS Terminal "I want to accept payments without a terminal" | Payments & Merchants | Published | 0 | 0 | Jun 16, 23:10 | en | |
Verifying Your Identity for PaySprint "I want to verify my identity" | Account & Security | Published | 0 | 0 | Jun 16, 23:08 | en | |
Managing Team Spending and Corporate Cards "I want to manage team spending" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 23:06 | en | |
Interac Security — How to Stay Safe When Funding Your Wallet "I need help with Interac" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 23:01 | en | |
Interac Transfer Declined or Failed — Common Reasons & Fixes "I need help with Interac" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 23:01 | en | |
How to Set Up Interac Auto-Deposit Correctly "I need help with Interac" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 23:01 | en | |
Interac Transfer Not Showing Up — Troubleshooting "I need help with Interac" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 23:01 | en | |
Account Frozen or Suspended — What to Do "I need account help" | Account & Security | Published | 0 | 0 | Jun 16, 23:01 | en | |
Account Verification Help — Fix Verification Issues "I need account help" | Compliance & Verification | Published | 0 | 0 | Jun 16, 23:01 | en | |
How to Reset Your PaySprint Password "I need account help" | Account & Security | Published | 0 | 0 | Jun 16, 23:01 | en | |
Can't Log In to Your PaySprint Account? "I need account help" | Account & Security | Published | 0 | 0 | Jun 16, 23:01 | en | |
ATM Issues — What to Do If Your Withdrawal Fails "I want to withdraw cash" | ATM & Withdrawals | Published | 0 | 0 | Jun 16, 23:01 | en | |
Finding ATMs That Accept Your PaySprint Mastercard "I want to withdraw cash" | ATM & Withdrawals | Published | 0 | 0 | Jun 16, 23:01 | en | |
ATM Withdrawal Limits, Fees, and Tips "I want to withdraw cash" | ATM & Withdrawals | Published | 0 | 0 | Jun 16, 23:01 | en | |
How to Withdraw Cash with Your PaySprint Mastercard "I want to withdraw cash" | ATM & Withdrawals | Published | 0 | 0 | Jun 16, 23:01 | en | |
Cross-Border Money Transfers — Instant, No Waiting "I want to send money abroad" | Cross-Border Transfers | Published | 0 | 0 | Jun 16, 22:56 | en | |
Send Money Across the Border Instantly with PaySprint Wallets "I want to send money abroad" | Cross-Border Transfers | Published | 0 | 0 | Jun 16, 22:56 | en | |
PaySprint Cross-Border vs Traditional Bank Wire Transfers "I want to send money abroad" | Cross-Border Transfers | Published | 0 | 0 | Jun 16, 22:56 | en | |
Send Money via Interac e-Transfer from PaySprint "I want to send money locally" | Domestic Money Transfer | Published | 0 | 0 | Jun 16, 22:54 | en | |
Send Money Instantly Between PaySprint Wallets "I want to send money locally" | Domestic Money Transfer | Published | 0 | 0 | Jun 16, 22:54 | en | |
How to Send Money to Anyone in Canada with PaySprint "I want to send money locally" | Domestic Money Transfer | Published | 0 | 0 | Jun 16, 22:54 | en | |
PaySprint Flex vs Traditional Loans — What's the Difference? "I want to apply for a loan" | Loans & Credit | Published | 0 | 0 | Jun 16, 22:53 | en | |
PaySprint Flex Fees and How Overdraft Protection Works "I want to apply for a loan" | Loans & Credit | Published | 0 | 0 | Jun 16, 22:53 | en | |
What Is PaySprint Flex? — Overdraft Protection for Your Wallet "I want to apply for a loan" | Loans & Credit | Published | 0 | 0 | Jun 16, 22:53 | en | |
How to Qualify for PaySprint Flex "I want to apply for a loan" | Loans & Credit | Published | 0 | 0 | Jun 16, 22:53 | en | |
Card Is Frozen or Locked "My card isn't working" | Troubleshooting | Published | 0 | 0 | Jun 16, 22:49 | en | |
Card Not Working at ATM "My card isn't working" | Troubleshooting | Published | 0 | 0 | Jun 16, 22:49 | en | |
Card Declined at Checkout — Troubleshooting "My card isn't working" | Troubleshooting | Published | 0 | 0 | Jun 16, 22:49 | en | |
How to Spend Online with Your PaySprint Mastercard "I need to spend online" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 22:48 | en | |
How to Spend Online with Your PaySprint Wallet "I need to spend online" | PaySprint Wallet | Published | 0 | 0 | Jun 16, 22:48 | en | |
How to Spend Online at PaySprint Merchants "I need to spend online" | Payments & Merchants | Published | 0 | 0 | Jun 16, 22:48 | en | |
Interac Wallet Funding Security "I'm concerned about wallet funding safety" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
Interac Wallet Funding Troubleshooting "My wallet funding isn't working" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
Interac Auto-Deposit for Wallet Funding "I want my wallet funds to deposit automatically" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
Interac Wallet Funding Fees "I want to know if funding my wallet costs anything" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
Interac Wallet Funding Limits "I want to know my wallet funding limits" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
What is Interac Wallet Funding on PaySprint? "I want to understand how to fund my wallet" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
Interac Wallet Funding Speed & Processing Times "I want to know how fast my funds will arrive" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
Business Wallet Funding via Interac "I want to fund my business wallet" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
Fund Your Wallet from a Canadian Bank Account "I want to know which banks I can fund from" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
How to Fund Your Wallet via Interac "I need step-by-step wallet funding instructions" | Interac e-Transfer | Published | 0 | 0 | Jun 16, 22:46 | en | |
Unlock Greater Profitability with PaySprint "I want to increase my business profits" | Payments & Merchants | Published | 0 | 0 | Jun 16, 22:39 | en | |
Your PaySprint Card Is Ready — Start Using It Now "I just got my PaySprint card and want to use it" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 22:39 | en | |
Spend Anywhere in Canada with Your PaySprint Card "I want a card that works everywhere in Canada" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 22:39 | en | |
Scale Your Business Coast-to-Coast with PaySprint "I want to expand my business across Canada and the US" | Cross-Border Transfers | Published | 0 | 0 | Jun 16, 22:39 | en | |
Streamline Corporate Expenses with PaySprint "I want to manage my company's expenses better" | Getting Started | Published | 0 | 0 | Jun 16, 22:39 | en | |
Direct Payments Made Easy with PaySprint "I want to accept payments without buying hardware" | Payments & Merchants | Published | 0 | 0 | Jun 16, 22:39 | en | |
Empower Your Team with Instant Spending Cards "I want to give my team spending cards" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 22:39 | en | |
Get Paid and Spend Instantly with PaySprint "I want to receive and spend money without delays" | PaySprint Wallet | Published | 0 | 0 | Jun 16, 22:39 | en | |
Maximize Every Dollar with Your PaySprint Wallet "I want my money to earn more while it sits" | PaySprint Wallet | Published | 0 | 0 | Jun 16, 22:39 | en | |
Bridge Your Cash Flow with PaySprint "I want faster access to my money" | PaySprint Wallet | Published | 0 | 0 | Jun 16, 22:39 | en | |
Get Paid Instantly with Secure Transactions "I want secure, fast payment processing" | Payments & Merchants | Published | 0 | 0 | Jun 16, 22:39 | en | |
Send Money Home Faster with PaySprint Cross-Border "I want to send money to family in another country" | Cross-Border Transfers | Published | 0 | 0 | Jun 16, 22:39 | en | |
Access Your Business Earnings the Same Day "I want to use my sales revenue immediately" | Domestic Money Transfer | Published | 0 | 0 | Jun 16, 22:39 | en | |
Accept Payments Without POS Hardware "I want to sell without buying a POS machine" | Payments & Merchants | Published | 0 | 0 | Jun 16, 22:39 | en | |
5 Minutes to Instant Payments — Your PaySprint Setup "I want to start receiving payments quickly" | Getting Started | Published | 0 | 0 | Jun 16, 22:39 | en | |
Earn Cash for Referrals with PaySprint Rewards "I want to earn money by referring PaySprint" | Rewards & P-Coins | Published | 0 | 0 | Jun 16, 22:39 | en | |
Get Your Free PaySprint Mastercard "I want a free PaySprint card" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 22:39 | en | |
How to receive money with PaySprint "I want to receive money" | PaySprint Wallet | Published | 0 | 1 | Jun 16, 04:36 | en | |
Identity verification guide "I want to verify my identity" | Compliance & Verification | Published | 0 | 0 | Jun 16, 04:36 | en | |
How to earn and redeem P-Coins "I want to earn rewards" | Rewards & P-Coins | Published | 0 | 0 | Jun 16, 04:36 | en | |
Setting up two-factor authentication | Getting Started | Published | 0 | 0 | Jun 16, 04:36 | en | |
ATM withdrawals with PaySprint Mastercard "I need cash now" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 04:35 | en | |
Creating your PaySprint account | Getting Started | Published | 0 | 0 | Jun 16, 04:35 | en | |
How to fund your wallet with Interac e-Transfer "I want to fund my wallet" | PaySprint Wallet | Published | 0 | 0 | Jun 16, 04:35 | en | |
How to check your wallet and card balance "I want to check my balance" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 04:35 | en | |
QR payments for merchants | Payments & Merchants | Published | 0 | 0 | Jun 16, 04:34 | en | |
QR Code Payments — Accept payments instantly "I want to accept QR payments" | Payments & Merchants | Published | 0 | 0 | Jun 16, 04:34 | en | |
Payment Links — Get paid from anywhere "I want to create a payment link" | Payments & Merchants | Published | 0 | 0 | Jun 16, 04:33 | en | |
Increasing your spending limit "I need a higher spending limit" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 04:31 | en | |
Virtual Payment Terminal — Take payments from your computer "I want to use a virtual terminal" | Payments & Merchants | Published | 0 | 0 | Jun 16, 04:31 | en | |
Online Payments — Accept payments on your website "I want to accept online payments" | Payments & Merchants | Published | 0 | 0 | Jun 16, 04:30 | en | |
What to do if your card is lost or stolen "My card isn't working" | PaySprint Mastercard | Published | 0 | 0 | Jun 16, 04:28 | en |